Office Paket PSADT schlägt fehl

rolandBB · 11. März 2025 um 16:03

Hallo Zusammen,

ich erhalte bei einem von mehreren, Rechner eine Fehlermeldung beim Installieren des Office Paketes aus der ich nicht schlau werde:

Jemand eine Idee was hier faul ist?

Vielen Dank

LOG Auszug ( unsere Domain wurde durch DOMAIN ersetzt):

<![LOG[[Package-Installation] :: Installation of 'Office LTSC Standard 2024 x64' failed. ErrorLevel: -1]LOG]!><time="16:55:21.96660" date="03-11-2025" component="Install-NxtApplication" context="NT-AUTORITÃ„T\SYSTEM" type="3" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Installation of 'Office LTSC Standard 2024 x64' failed. ErrorLevel: -1]LOG]!><time="16:55:22.02860" date="03-11-2025" component="Exit-NxtScriptWithError" context="NT-AUTORITÄT\SYSTEM" type="3" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [AppPath = C:\ProgramData\neo42Pkgs\Microsoft\Office LTSC Standard 2024 x64\16.0].]LOG]!><time="16:55:22.06260" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [DebugLogFile = C:\ProgramData\neo42PkgsLogs\Microsoft\Office LTSC Standard 2024 x64\16.0\Microsoft_OfficeLTSCStandard2024x64_16.0_PSAppDeployToolkit_Install.log].]LOG]!><time="16:55:22.08860" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [DeploymentStartTime = 2025-03-11_16-54-38].]LOG]!><time="16:55:22.11460" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [DeveloperName = Microsoft].]LOG]!><time="16:55:22.13860" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [ErrorTimeStamp = 2025-03-11_16-55-22].]LOG]!><time="16:55:22.17860" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [ErrorMessage = Installation of 'Office LTSC Standard 2024 x64' failed. ErrorLevel: -1].]LOG]!><time="16:55:22.20160" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [ErrorMessagePSADT = Der Pfad "C:\ProgramData\neo42Pkgs\Microsoft\Office LTSC Standard 2024 x64\16.0\neo42-Install\CustomSetup.cfg" kann nicht gefunden werden, da er nicht vorhanden ist.].]LOG]!><time="16:55:22.23760" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [LastExitCode = -1].]LOG]!><time="16:55:22.26460" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [PackageArchitecture = x64].]LOG]!><time="16:55:22.29060" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [PackageStatus = Failure].]LOG]!><time="16:55:22.31760" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [ProductName = Office LTSC Standard 2024 x64].]LOG]!><time="16:55:22.34360" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [Revision = 0].]LOG]!><time="16:55:22.36860" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [SrcPath = C:\EmpirumAgent\Packages\Microsoft\Office LTSC Standard 2024 x64\16.0\PSADT].]LOG]!><time="16:55:22.39260" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [StartupProcessor_Architecture = AMD64].]LOG]!><time="16:55:22.42260" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [StartupProcessOwner = DOMAIN\SYSTEM].]LOG]!><time="16:55:22.44860" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [StartupProcessOwnerSID = S-1-5-18].]LOG]!><time="16:55:22.47760" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [UninstallOld = True].]LOG]!><time="16:55:22.50860" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [UserPartOnInstallation = True].]LOG]!><time="16:55:22.53260" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [UserPartOnUninstallation = False].]LOG]!><time="16:55:22.56460" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Updating registry key value: [Registry::HKEY_LOCAL_MACHINE\Software\neoPackages\{0423622e-6e7c-433a-ba4f-a65cf0c4e332}_Error] [Version = 16.0].]LOG]!><time="16:55:22.58760" date="03-11-2025" component="Set-RegistryKey" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Temp folder [C:\n42Tmp] does not exist. Skipping.]LOG]!><time="16:55:22.60860" date="03-11-2025" component="Clear-NxtTempFolder" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Bypassing function [Unblock-NxtAppExecution], because [BlockExecution: False].]LOG]!><time="16:55:22.62360" date="03-11-2025" component="Unblock-NxtAppExecution" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: The installation progress dialog does not exist. Waiting up to 5 seconds...]LOG]!><time="16:55:22.65560" date="03-11-2025" component="Close-InstallationProgress" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: The installation progress dialog was not created within 5 seconds.]LOG]!><time="16:55:27.69460" date="03-11-2025" component="Close-InstallationProgress" context="NT-AUTORITÄT\SYSTEM" type="2" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: Microsoft_OfficeLTSCStandard2024x64_16.0 Installation completed with exit code [-1].]LOG]!><time="16:55:27.70660" date="03-11-2025" component="Exit-Script" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">
<![LOG[[CustomInstallEndOnError] :: -------------------------------------------------------------------------------]LOG]!><time="16:55:27.72060" date="03-11-2025" component="Exit-Script" context="NT-AUTORITÄT\SYSTEM" type="1" thread="5784" file="Deploy-Application.ps1">

DBT.neo42 · 11. März 2025 um 22:10

Hallo @rolandBB

Ist die Datei auf dem Client denn vorhanden?

C:\ProgramData\neo42Pkgs\Microsoft\Office LTSC Standard 2024 x64\16.0\neo42-Install\CustomSetup.cfg

rolandBB · 12. März 2025 um 05:32

Guten Morgen,

nein ist Sie nicht. Woher kommt diese den?
Habe auch auf einem Client geschaut der erfolgreich installiert hat und wollte Sie kopieren, da gibt es Sie aber auch net

Grüße Danke

ONS.neo42 · 12. März 2025 um 07:24

Hallo @rolandBB
könnten Sie bitte kompletten Logs an neosupport@neo42.de senden?

rolandBB · 12. März 2025 um 08:09

Hi,

kann ich gerne machen. Werden neben dem:
C:\ProgramData\neo42PkgsLogs\Microsoft\Office LTSC Standard 2024 x64\16.0\Microsoft_OfficeLTSCStandard2024x64_16.0_PSAppDeployToolkit_Install.log

Noch andere Logs benötigt bevor ich diese zusende?

Vielen Dank

ONS.neo42 · 12. März 2025 um 08:23

am besten alle aus dem Verzeichnis C:\ProgramData\neo42PkgsLogs\Microsoft\Office LTSC Standard 2024 x64\16.0
Falls dort nur dies eine Log liegt, dann reicht das.

rolandBB · 12. März 2025 um 08:31

Hi,

ja nur die eine Datei.

Ist soeben raus.

Danke